Privacy Policy

1. Overview & Commitment to Confidentiality

RedPledge Agency Ltd (“RedPledge”, “we”, “our”, or “us”) provides full-service technical engineering, workflow automation, and custom software development. We respect client confidentiality and operate on strict principles of data minimization and security.

2. Information We Collect

We only collect information directly provided by prospective and active clients:

• Contact Inquiries: Name, work email address, company name, and technical project specifications submitted via our intake forms.
• Discovery Consultations: Meeting notes, scheduling details via Cal.com, and architectural requirements discussed during intake.
• Technical Telemetry: Standard server access logs and security challenge tokens to safeguard our infrastructure against DDoS attacks and automated abuse.

3. Zero Data Sale & Monetization Guarantee

We do not sell, rent, lease, or broker your personal information or technical requirements to any third party under any circumstances. Inbound communications are solely used to evaluate project feasibility and deliver agreed-upon engineering services.

4. Client Code & Intellectual Property Sovereignty

Client repositories, schema designs, API credentials, and internal workflows remain the exclusive intellectual property of the client. We do not use proprietary client code or business data to train public artificial intelligence models.

5. International Data Governance & GDPR Compliance

For international partners operating in the United Kingdom and European Union, we process data in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Clients retain the right to inspect, correct, export, or permanently delete any stored communications upon request.

6. Contact & Data Protection Inquiries

For questions regarding this privacy policy or to request data deletion, contact our engineering leadership directly at:

awais@support.redpledge.tech